Due to the personal care nature of our products, we are unable to accept physical returns for hygiene reasons. However, if your item arrives damaged, defective, or incorrect, contact us within 30 days of delivery at mionbeauty.info@gmail.com with your order number and a photo of the issue. We will send a free replacement or issue a full refund - no return shipping required.

We accept all major credit cards including Visa and Mastercard, as well as Apple Pay, Google Pay, PayPal, and Klarna. Our checkout is fully secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us as soon as possible at mionbeauty.info@gmail.com. Once your order has been processed and sent to our fulfillment center, we may not be able to make changes. We recommend double-checking your shipping address before completing your purchase.

At this time we ship to addresses within the United States only. If you are located outside the US and would like to place an order, please contact us at mionbeauty.info@gmail.com and we will do our best to assist you.

Orders are processed within 1-2 business days. Once shipped, delivery within the United States typically takes 4-8 business days. Total time from order to delivery is usually 5-10 business days. You will receive a tracking number by email as soon as your order ships.

Yes - we offer free shipping on all orders within the United States, with no minimum order value required.

Yes. Once your order ships you will receive a confirmation email with a tracking number so you can follow your package every step of the way. If you have not received a tracking email within 3 business days of placing your order, please check your spam folder or contact us at mionbeauty.info@gmail.com.

Our kit uses a gentle formula designed to lift and curl without over-processing your natural lashes. However, we always recommend performing a patch test at least 24 hours before your first full application. If you have a history of eye allergies or sensitivities, consult your doctor before use.

Your lash lift and tint results typically last 6-8 weeks, the same as a professional salon treatment. Results may vary slightly depending on your natural lash growth cycle. For best results, avoid getting your lashes wet for the first 24 hours after application and avoid oil-based eye makeup removers, which can shorten the lift and fade the tint faster.

Yes - the kit is specifically designed to be beginner-friendly. It includes clear step-by-step instructions for both the lash lift and brow tinting process. Many of our customers have successfully completed their first lash lift at home with no prior experience. The whole process takes around 30-35 minutes.

Each kit includes: Lifting Lotion (Step 1), Fixation Lotion (Step 2), Nutrition Serum (Step 3), Cleanser (Step 4), Eyelash and Brow Tint with Developer, Lash Glue, Silicone Lift Pads in multiple sizes, Hydrogel Eye Patches, Micro Brushes, Lash Comb, and step-by-step instructions. One kit contains enough product for multiple full applications.

You can reach us at mionbeauty.info@gmail.com. We aim to respond to all inquiries within 24-48 hours.